The Illicado card works at Leroy Merlin, but not in all its forms or in all stores. Multi-brand plastic card, dematerialized e-card, Leroy Merlin single-brand card: each format follows different acceptance rules. Before heading to the checkout or validating an online cart, a few checks are necessary to avoid payment refusal.
Physical card, e-card, and single-brand card: acceptance compared at Leroy Merlin
| Illicado card format | Use in Leroy Merlin stores | Use on leroymerlin.fr | Special condition |
|---|---|---|---|
| Multi-brand plastic card | Accepted in all stores | Accepted | None |
| Dematerialized e-card | Accepted only in eligible stores | Accepted at over 70 online retailers | QR code and barcode required for checkout |
| Leroy Merlin single-brand card | Accepted | Accepted | Valid only at Leroy Merlin |
The multi-brand plastic card remains the most reliable format. It is accepted at all Leroy Merlin locations without restriction. Usable both in-store and on the website, it requires no prior handling.
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The dematerialized e-card poses more constraints. Not all Leroy Merlin stores accept it. Illicado recommends checking the list of eligible points of sale before going, as the same network may have compatible stores and others that do not.
For those who wish to pay with an Illicado card at Leroy Merlin in-store using an e-card, a technical point often blocks: the e-card must display both a QR code and a barcode simultaneously to be scanned at checkout. Older formats received by email do not always include these two elements, making payment impossible at the terminal.
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Transforming an e-card into a physical card: Illicado’s little-known solution
Since 2024, Illicado has offered to convert a dematerialized e-card into a plastic card usable in-store. The process is done directly from the customer area on the Illicado website.
This option resolves the incompatibility issue at checkout. Once the conversion is completed, the card works exactly like a standard plastic card, with no store restrictions and no need for a QR code.
- Log in to your Illicado customer area and access the section dedicated to converting e-card to store card
- Check that the balance of your e-card is still active before initiating the request
- Allow for a delivery time by mail, which excludes this option for a purchase planned for the same day
The conversion is particularly useful for high amounts, typical of DIY or renovation purchases at Leroy Merlin. For a cart of several hundred euros in materials, a refusal at checkout due to an incompatible format becomes a real logistical problem.
Case of gift cards received from an employer
Social and economic committees (CSE) frequently distribute Illicado cards to their employees in the form of e-cards. These gift cards for employees arrive by email, and the format varies according to the batch ordered by the company.
If your e-card does not have a scannable barcode, converting it to a physical card via the customer area remains the only alternative for in-store use. Online at leroymerlin.fr, this issue does not arise: e-cards work with the card number and security code, without physical scanning.
Online payment on leroymerlin.fr with an Illicado card: steps and limits
On the Leroy Merlin website, the process differs from checkout. At the time of payment, you select the gift card option, then enter your Illicado card number and its security code (or PIN depending on the format).
The cart amount can exceed the balance of the Illicado card. The site then offers to pay the difference by another payment method (credit card, for example). This split payment system applies to both plastic cards and e-cards.
- The card number and security code are on the back of the plastic card or in the receipt email for e-cards
- Some promotions or loyalty offers from Leroy Merlin may be combined with an Illicado payment, but conditions vary depending on ongoing operations
- Purchases paid for with gift cards follow Leroy Merlin’s standard return policy, with refunds on the same medium
Check the balance before an online purchase
Checking the remaining balance is done on the Illicado website or via the customer area. This step avoids unpleasant surprises at the time of cart validation, especially if the card has already been partially used.
Illicado card and other gift cards accepted at Leroy Merlin
Leroy Merlin accepts several types of gift cards and vouchers beyond Illicado. The Kadeos card, TirGroupé gift vouchers, and the Leroy Merlin single-brand gift card are among the recognized payment methods.
However, acceptance conditions vary depending on the format (physical or dematerialized) and the purchase channel (store or website). The multi-brand Illicado card covers both Leroy Merlin and over 200 other partner brands for the plastic version, making it a versatile option for DIY, decoration, or gardening purchases.
The point of caution remains the same regardless of the type of gift card: check the expiration date. An expired Illicado card cannot be reactivated, and the remaining balance is lost. The expiration date is indicated on the card itself or in the Illicado customer area.
For a planned purchase at Leroy Merlin, the Illicado plastic card remains the simplest format to use. If you hold an e-card, converting it to a physical format via the customer area removes any uncertainty about in-store compatibility.